Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02904
VM0002904Goldmember2904@example.test · +601110002904 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
2,778
Current loyalty balance
Lifetime Spend
RM 3,474
Across 27 visits
Total Visits
27
Since 2025-03-08
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,778 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 15
Outlet purchase
2026-06-07 · Member activity · RM 111.00
App session
2026-05-26 · OPLUMO Outlet 15
Points credited
2026-05-14 · Member activity · RM 125.80
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 15
Outlet purchase
2026-04-20 · Member activity · RM 140.60
Points credited
2026-04-08 · OPLUMO Outlet 15
Outlet purchase
2026-03-27 · Member activity · RM 155.40