Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02901
VM0002901Goldmember2901@example.test · +601110002901 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,259
Current loyalty balance
Lifetime Spend
RM 4,075
Across 22 visits
Total Visits
22
Since 2025-05-11
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,259 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 12
Outlet purchase
2026-05-12 · Member activity · RM 127.50
App session
2026-04-30 · OPLUMO Outlet 12
Points credited
2026-04-18 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 12
Outlet purchase
2026-03-25 · Member activity · RM 161.50
Points credited
2026-03-13 · OPLUMO Outlet 12
Outlet purchase
2026-03-01 · Member activity · RM 178.50