Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02898
VM0002898Goldmember2898@example.test · +601110002898 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,216
Current loyalty balance
Lifetime Spend
RM 5,271
Across 25 visits
Total Visits
25
Since 2025-02-15
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,216 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 9
Outlet purchase
2026-04-11 · Member activity · RM 135.00
App session
2026-03-30 · OPLUMO Outlet 9
Points credited
2026-03-18 · Member activity · RM 153.00
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 9
Outlet purchase
2026-02-22 · Member activity · RM 171.00
Points credited
2026-02-10 · OPLUMO Outlet 9
Outlet purchase
2026-01-29 · Member activity · RM 189.00