Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02896
VM0002896Membermember2896@example.test · +601110002896 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
443
Current loyalty balance
Lifetime Spend
RM 554
Across 5 visits
Total Visits
5
Since 2026-07-11
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
443 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 7
Outlet purchase
2026-09-09 · Member activity · RM 100.50
App session
2026-08-28 · OPLUMO Outlet 7
Points credited
2026-08-16 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 7
Outlet purchase
2026-07-23 · Member activity · RM 127.30
Points credited
2026-07-11 · OPLUMO Outlet 7
Outlet purchase
2026-06-29 · Member activity · RM 140.70