Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02892
VM0002892Silvermember2892@example.test · +601110002892 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,270
Current loyalty balance
Lifetime Spend
RM 1,588
Across 37 visits
Total Visits
37
Since 2024-09-19
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,270 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 3
Outlet purchase
2026-06-17 · Member activity · RM 30.00
App session
2026-06-05 · OPLUMO Outlet 3
Points credited
2026-05-24 · Member activity · RM 34.00
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 3
Outlet purchase
2026-04-30 · Member activity · RM 38.00
Points credited
2026-04-18 · OPLUMO Outlet 3
Outlet purchase
2026-04-06 · Member activity · RM 42.00