Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02889
VM0002889Membermember2889@example.test · +601110002889 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
519
Current loyalty balance
Lifetime Spend
RM 649
Across 21 visits
Total Visits
21
Since 2025-07-06
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
519 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 17
Outlet purchase
2026-06-19 · Member activity · RM 27.75
App session
2026-06-07 · OPLUMO Outlet 17
Points credited
2026-05-26 · Member activity · RM 31.45
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 17
Outlet purchase
2026-05-02 · Member activity · RM 35.15
Points credited
2026-04-20 · OPLUMO Outlet 17
Outlet purchase
2026-04-08 · Member activity · RM 38.85