Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02888
VM0002888Membermember2888@example.test · +601110002888 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
275
Current loyalty balance
Lifetime Spend
RM 345
Across 2 visits
Total Visits
2
Since 2026-04-24
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
275 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 16
Outlet purchase
2026-04-30 · Member activity · RM 105.00
App session
2026-04-18 · OPLUMO Outlet 16
Points credited
2026-04-06 · Member activity · RM 119.00
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 16
Outlet purchase
2026-03-13 · Member activity · RM 133.00
Points credited
2026-03-01 · OPLUMO Outlet 16
Outlet purchase
2026-02-17 · Member activity · RM 147.00