Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02885
VM0002885Membermember2885@example.test · +601110002885 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
252
Current loyalty balance
Lifetime Spend
RM 316
Across 7 visits
Total Visits
7
Since 2026-05-27
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
252 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 13
Outlet purchase
2026-08-31 · Member activity · RM 30.75
App session
2026-08-19 · OPLUMO Outlet 13
Points credited
2026-08-07 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 38.95
Points credited
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 43.05