Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02884
VM0002884Silvermember2884@example.test · +601110002884 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,455
Current loyalty balance
Lifetime Spend
RM 1,820
Across 9 visits
Total Visits
9
Since 2026-01-24
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,455 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 12
Outlet purchase
2026-06-05 · Member activity · RM 129.00
App session
2026-05-24 · OPLUMO Outlet 12
Points credited
2026-05-12 · Member activity · RM 146.20
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 12
Outlet purchase
2026-04-18 · Member activity · RM 163.40
Points credited
2026-04-06 · OPLUMO Outlet 12
Outlet purchase
2026-03-25 · Member activity · RM 180.60