Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00288
VM0000288Membermember288@example.test · +601110000288 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
922
Current loyalty balance
Lifetime Spend
RM 1,153
Across 12 visits
Total Visits
12
Since 2025-10-18
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
922 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 17
Outlet purchase
2026-04-22 · Member activity · RM 62.25
App session
2026-04-10 · OPLUMO Outlet 17
Points credited
2026-03-29 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 17
Outlet purchase
2026-03-05 · Member activity · RM 78.85
Points credited
2026-02-21 · OPLUMO Outlet 17
Outlet purchase
2026-02-09 · Member activity · RM 87.15