Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02875
VM0002875Silvermember2875@example.test · +601110002875 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
1,056
Current loyalty balance
Lifetime Spend
RM 1,321
Across 11 visits
Total Visits
11
Since 2025-10-28
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,056 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 81.75
App session
2026-04-02 · OPLUMO Outlet 3
Points credited
2026-03-21 · Member activity · RM 92.65
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 3
Outlet purchase
2026-02-25 · Member activity · RM 103.55
Points credited
2026-02-13 · OPLUMO Outlet 3
Outlet purchase
2026-02-01 · Member activity · RM 114.45