Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02870
VM0002870Goldmember2870@example.test · +601110002870 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
2,599
Current loyalty balance
Lifetime Spend
RM 3,250
Across 36 visits
Total Visits
36
Since 2025-01-01
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,599 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 15
Outlet purchase
2026-09-11 · Member activity · RM 58.50
App session
2026-08-30 · OPLUMO Outlet 15
Points credited
2026-08-18 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 15
Outlet purchase
2026-07-25 · Member activity · RM 74.10
Points credited
2026-07-13 · OPLUMO Outlet 15
Outlet purchase
2026-07-01 · Member activity · RM 81.90