Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 28693
VM0028693Silvermember28693@example.test · +601110028693 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,054
Current loyalty balance
Lifetime Spend
RM 1,318
Across 10 visits
Total Visits
10
Since 2026-04-28
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,054 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 15
Outlet purchase
2026-09-25 · Member activity · RM 94.50
App session
2026-09-13 · OPLUMO Outlet 15
Points credited
2026-09-01 · Member activity · RM 107.10
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 15
Outlet purchase
2026-08-08 · Member activity · RM 119.70
Points credited
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 132.30