Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28689
VM0028689Silvermember28689@example.test · +601110028689 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
1,240
Current loyalty balance
Lifetime Spend
RM 1,551
Across 37 visits
Total Visits
37
Since 2024-07-25
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,240 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 11
Outlet purchase
2026-04-22 · Member activity · RM 34.50
App session
2026-04-10 · OPLUMO Outlet 11
Points credited
2026-03-29 · Member activity · RM 39.10
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 11
Outlet purchase
2026-03-05 · Member activity · RM 43.70
Points credited
2026-02-21 · OPLUMO Outlet 11
Outlet purchase
2026-02-09 · Member activity · RM 48.30