Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 28659
VM0028659Silvermember28659@example.test · +601110028659 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
2,168
Current loyalty balance
Lifetime Spend
RM 2,711
Across 42 visits
Total Visits
42
Since 2024-08-27
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,168 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 15
Outlet purchase
2026-08-23 · Member activity · RM 44.25
App session
2026-08-11 · OPLUMO Outlet 15
Points credited
2026-07-30 · Member activity · RM 50.15
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 15
Outlet purchase
2026-07-06 · Member activity · RM 56.05
Points credited
2026-06-24 · OPLUMO Outlet 15
Outlet purchase
2026-06-12 · Member activity · RM 61.95