Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 28651
VM0028651Silvermember28651@example.test · +601110028651 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,107
Current loyalty balance
Lifetime Spend
RM 1,384
Across 11 visits
Total Visits
11
Since 2026-03-27
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,107 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 7
Outlet purchase
2026-09-11 · Member activity · RM 87.75
App session
2026-08-30 · OPLUMO Outlet 7
Points credited
2026-08-18 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 7
Outlet purchase
2026-07-25 · Member activity · RM 111.15
Points credited
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 122.85