Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02865
VM0002865Goldmember2865@example.test · +601110002865 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
2,748
Current loyalty balance
Lifetime Spend
RM 3,435
Across 18 visits
Total Visits
18
Since 2025-09-01
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,748 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 10
Outlet purchase
2026-06-22 · Member activity · RM 130.50
App session
2026-06-10 · OPLUMO Outlet 10
Points credited
2026-05-29 · Member activity · RM 147.90
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 10
Outlet purchase
2026-05-05 · Member activity · RM 165.30
Points credited
2026-04-23 · OPLUMO Outlet 10
Outlet purchase
2026-04-11 · Member activity · RM 182.70