Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28641
VM0028641Goldmember28641@example.test · +601110028641 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
4,080
Current loyalty balance
Lifetime Spend
RM 5,101
Across 33 visits
Total Visits
33
Since 2024-11-01
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,080 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 14
Outlet purchase
2026-05-19 · Member activity · RM 127.50
App session
2026-05-07 · OPLUMO Outlet 14
Points credited
2026-04-25 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 14
Outlet purchase
2026-04-01 · Member activity · RM 161.50
Points credited
2026-03-20 · OPLUMO Outlet 14
Outlet purchase
2026-03-08 · Member activity · RM 178.50