Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28620
VM0028620Silvermember28620@example.test · +601110028620 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,498
Current loyalty balance
Lifetime Spend
RM 1,873
Across 19 visits
Total Visits
19
Since 2025-07-14
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,498 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 10
Outlet purchase
2026-05-22 · Member activity · RM 66.00
App session
2026-05-10 · OPLUMO Outlet 10
Points credited
2026-04-28 · Member activity · RM 74.80
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 10
Outlet purchase
2026-04-04 · Member activity · RM 83.60
Points credited
2026-03-23 · OPLUMO Outlet 10
Outlet purchase
2026-03-11 · Member activity · RM 92.40