Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02862
VM0002862Silvermember2862@example.test · +601110002862 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,088
Current loyalty balance
Lifetime Spend
RM 1,360
Across 11 visits
Total Visits
11
Since 2025-10-24
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,088 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 109.50
App session
2026-03-29 · OPLUMO Outlet 7
Points credited
2026-03-17 · Member activity · RM 124.10
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 7
Outlet purchase
2026-02-21 · Member activity · RM 138.70
Points credited
2026-02-09 · OPLUMO Outlet 7
Outlet purchase
2026-01-28 · Member activity · RM 153.30