Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28618
VM0028618Membermember28618@example.test · +601110028618 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
878
Current loyalty balance
Lifetime Spend
RM 1,098
Across 8 visits
Total Visits
8
Since 2026-04-25
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
878 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 8
Outlet purchase
2026-08-17 · Member activity · RM 103.50
App session
2026-08-05 · OPLUMO Outlet 8
Points credited
2026-07-24 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 8
Outlet purchase
2026-06-30 · Member activity · RM 131.10
Points credited
2026-06-18 · OPLUMO Outlet 8
Outlet purchase
2026-06-06 · Member activity · RM 144.90