Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28614
VM0028614Goldmember28614@example.test · +601110028614 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
3,511
Current loyalty balance
Lifetime Spend
RM 4,390
Across 31 visits
Total Visits
31
Since 2024-11-03
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,511 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 4
Outlet purchase
2026-04-15 · Member activity · RM 107.25
App session
2026-04-03 · OPLUMO Outlet 4
Points credited
2026-03-22 · Member activity · RM 121.55
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 4
Outlet purchase
2026-02-26 · Member activity · RM 135.85
Points credited
2026-02-14 · OPLUMO Outlet 4
Outlet purchase
2026-02-02 · Member activity · RM 150.15