Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02860
VM0002860Platinummember2860@example.test · +601110002860 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,199
Current loyalty balance
Lifetime Spend
RM 7,749
Across 41 visits
Total Visits
41
Since 2024-06-12
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,199 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 5
Outlet purchase
2026-05-21 · Member activity · RM 125.25
App session
2026-05-09 · OPLUMO Outlet 5
Points credited
2026-04-27 · Member activity · RM 141.95
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 5
Outlet purchase
2026-04-03 · Member activity · RM 158.65
Points credited
2026-03-22 · OPLUMO Outlet 5
Outlet purchase
2026-03-10 · Member activity · RM 175.35