Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28593
VM0028593Goldmember28593@example.test · +601110028593 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,792
Current loyalty balance
Lifetime Spend
RM 4,740
Across 31 visits
Total Visits
31
Since 2025-01-05
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,792 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 17
Outlet purchase
2026-06-17 · Member activity · RM 92.25
App session
2026-06-05 · OPLUMO Outlet 17
Points credited
2026-05-24 · Member activity · RM 104.55
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 17
Outlet purchase
2026-04-30 · Member activity · RM 116.85
Points credited
2026-04-18 · OPLUMO Outlet 17
Outlet purchase
2026-04-06 · Member activity · RM 129.15