Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28590
VM0028590Membermember28590@example.test · +601110028590 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
693
Current loyalty balance
Lifetime Spend
RM 867
Across 18 visits
Total Visits
18
Since 2025-11-06
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
693 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 14
Outlet purchase
2026-08-27 · Member activity · RM 30.75
App session
2026-08-15 · OPLUMO Outlet 14
Points credited
2026-08-03 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 38.95
Points credited
2026-06-28 · OPLUMO Outlet 14
Outlet purchase
2026-06-16 · Member activity · RM 43.05