Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 28575
VM0028575Goldmember28575@example.test · +601110028575 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,864
Current loyalty balance
Lifetime Spend
RM 4,830
Across 43 visits
Total Visits
43
Since 2024-08-20
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,864 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 16
Outlet purchase
2026-09-03 · Member activity · RM 79.50
App session
2026-08-22 · OPLUMO Outlet 16
Points credited
2026-08-10 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 100.70
Points credited
2026-07-05 · OPLUMO Outlet 16
Outlet purchase
2026-06-23 · Member activity · RM 111.30