Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28570
VM0028570Platinummember28570@example.test · +601110028570 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,307
Current loyalty balance
Lifetime Spend
RM 6,634
Across 36 visits
Total Visits
36
Since 2024-07-31
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,307 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 11
Outlet purchase
2026-04-10 · Member activity · RM 127.50
App session
2026-03-29 · OPLUMO Outlet 11
Points credited
2026-03-17 · Member activity · RM 144.50
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 11
Outlet purchase
2026-02-21 · Member activity · RM 161.50
Points credited
2026-02-09 · OPLUMO Outlet 11
Outlet purchase
2026-01-28 · Member activity · RM 178.50