Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28554
VM0028554Membermember28554@example.test · +601110028554 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
695
Current loyalty balance
Lifetime Spend
RM 870
Across 10 visits
Total Visits
10
Since 2026-01-27
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
695 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 74.25
App session
2026-06-14 · OPLUMO Outlet 12
Points credited
2026-06-02 · Member activity · RM 84.15
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 12
Outlet purchase
2026-05-09 · Member activity · RM 94.05
Points credited
2026-04-27 · OPLUMO Outlet 12
Outlet purchase
2026-04-15 · Member activity · RM 103.95