Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28536
VM0028536Membermember28536@example.test · +601110028536 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
698
Current loyalty balance
Lifetime Spend
RM 873
Across 8 visits
Total Visits
8
Since 2026-01-26
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
698 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 11
Outlet purchase
2026-05-20 · Member activity · RM 102.75
App session
2026-05-08 · OPLUMO Outlet 11
Points credited
2026-04-26 · Member activity · RM 116.45
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 11
Outlet purchase
2026-04-02 · Member activity · RM 130.15
Points credited
2026-03-21 · OPLUMO Outlet 11
Outlet purchase
2026-03-09 · Member activity · RM 143.85