Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28530
VM0028530Membermember28530@example.test · +601110028530 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
810
Current loyalty balance
Lifetime Spend
RM 1,014
Across 8 visits
Total Visits
8
Since 2026-03-24
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
73d
2026-07-28
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 5
Outlet purchase
2026-07-16 · Member activity · RM 85.50
App session
2026-07-04 · OPLUMO Outlet 5
Points credited
2026-06-22 · Member activity · RM 96.90
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 5
Outlet purchase
2026-05-29 · Member activity · RM 108.30
Points credited
2026-05-17 · OPLUMO Outlet 5
Outlet purchase
2026-05-05 · Member activity · RM 119.70