Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28521
VM0028521Membermember28521@example.test · +601110028521 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
857
Current loyalty balance
Lifetime Spend
RM 1,071
Across 16 visits
Total Visits
16
Since 2025-12-04
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
857 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 13
Outlet purchase
2026-08-19 · Member activity · RM 57.75
App session
2026-08-07 · OPLUMO Outlet 13
Points credited
2026-07-26 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 13
Outlet purchase
2026-07-02 · Member activity · RM 73.15
Points credited
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 80.85