Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28512
VM0028512Silvermember28512@example.test · +601110028512 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
1,696
Current loyalty balance
Lifetime Spend
RM 2,121
Across 23 visits
Total Visits
23
Since 2025-04-26
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,696 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 4
Outlet purchase
2026-05-15 · Member activity · RM 78.75
App session
2026-05-03 · OPLUMO Outlet 4
Points credited
2026-04-21 · Member activity · RM 89.25
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 4
Outlet purchase
2026-03-28 · Member activity · RM 99.75
Points credited
2026-03-16 · OPLUMO Outlet 4
Outlet purchase
2026-03-04 · Member activity · RM 110.25