Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28485
VM0028485Goldmember28485@example.test · +601110028485 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,196
Current loyalty balance
Lifetime Spend
RM 3,996
Across 45 visits
Total Visits
45
Since 2024-06-26
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,196 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 11
Outlet purchase
2026-08-15 · Member activity · RM 61.50
App session
2026-08-03 · OPLUMO Outlet 11
Points credited
2026-07-22 · Member activity · RM 69.70
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 11
Outlet purchase
2026-06-28 · Member activity · RM 77.90
Points credited
2026-06-16 · OPLUMO Outlet 11
Outlet purchase
2026-06-04 · Member activity · RM 86.10