Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28474
VM0028474Goldmember28474@example.test · +601110028474 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,680
Current loyalty balance
Lifetime Spend
RM 5,851
Across 35 visits
Total Visits
35
Since 2024-10-08
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,680 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 17
Outlet purchase
2026-05-31 · Member activity · RM 134.25
App session
2026-05-19 · OPLUMO Outlet 17
Points credited
2026-05-07 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 170.05
Points credited
2026-04-01 · OPLUMO Outlet 17
Outlet purchase
2026-03-20 · Member activity · RM 187.95