Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28464
VM0028464Goldmember28464@example.test · +601110028464 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
3,076
Current loyalty balance
Lifetime Spend
RM 3,846
Across 34 visits
Total Visits
34
Since 2025-02-18
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,076 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 7
Outlet purchase
2026-09-23 · Member activity · RM 107.25
App session
2026-09-11 · OPLUMO Outlet 7
Points credited
2026-08-30 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 7
Outlet purchase
2026-08-06 · Member activity · RM 135.85
Points credited
2026-07-25 · OPLUMO Outlet 7
Outlet purchase
2026-07-13 · Member activity · RM 150.15