Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28462
VM0028462Silvermember28462@example.test · +601110028462 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
2,038
Current loyalty balance
Lifetime Spend
RM 2,549
Across 45 visits
Total Visits
45
Since 2024-06-11
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
58d
2026-08-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,038 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 5
Outlet purchase
2026-07-31 · Member activity · RM 43.50
App session
2026-07-19 · OPLUMO Outlet 5
Points credited
2026-07-07 · Member activity · RM 49.30
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 5
Outlet purchase
2026-06-13 · Member activity · RM 55.10
Points credited
2026-06-01 · OPLUMO Outlet 5
Outlet purchase
2026-05-20 · Member activity · RM 60.90