Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28449
VM0028449Goldmember28449@example.test · +601110028449 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
2,625
Current loyalty balance
Lifetime Spend
RM 3,281
Across 45 visits
Total Visits
45
Since 2024-07-20
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,625 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 9
Outlet purchase
2026-09-08 · Member activity · RM 52.50
App session
2026-08-27 · OPLUMO Outlet 9
Points credited
2026-08-15 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 9
Outlet purchase
2026-07-22 · Member activity · RM 66.50
Points credited
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 73.50