Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 28448
VM0028448Membermember28448@example.test · +601110028448 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
903
Current loyalty balance
Lifetime Spend
RM 1,129
Across 9 visits
Total Visits
9
Since 2026-01-18
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
903 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 8
Outlet purchase
2026-05-30 · Member activity · RM 94.50
App session
2026-05-18 · OPLUMO Outlet 8
Points credited
2026-05-06 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 8
Outlet purchase
2026-04-12 · Member activity · RM 119.70
Points credited
2026-03-31 · OPLUMO Outlet 8
Outlet purchase
2026-03-19 · Member activity · RM 132.30