Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02844
VM0002844Goldmember2844@example.test · +601110002844 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,960
Current loyalty balance
Lifetime Spend
RM 3,701
Across 30 visits
Total Visits
30
Since 2025-04-03
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,960 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 6
Outlet purchase
2026-08-26 · Member activity · RM 100.50
App session
2026-08-14 · OPLUMO Outlet 6
Points credited
2026-08-02 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 127.30
Points credited
2026-06-27 · OPLUMO Outlet 6
Outlet purchase
2026-06-15 · Member activity · RM 140.70