Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28413
VM0028413Platinummember28413@example.test · +601110028413 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,919
Current loyalty balance
Lifetime Spend
RM 7,400
Across 39 visits
Total Visits
39
Since 2024-08-21
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,919 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 7
Outlet purchase
2026-06-24 · Member activity · RM 126.00
App session
2026-06-12 · OPLUMO Outlet 7
Points credited
2026-05-31 · Member activity · RM 142.80
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 7
Outlet purchase
2026-05-07 · Member activity · RM 159.60
Points credited
2026-04-25 · OPLUMO Outlet 7
Outlet purchase
2026-04-13 · Member activity · RM 176.40