Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02841
VM0002841Silvermember2841@example.test · +601110002841 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,431
Current loyalty balance
Lifetime Spend
RM 1,790
Across 34 visits
Total Visits
34
Since 2024-10-07
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,431 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 3
Outlet purchase
2026-05-12 · Member activity · RM 48.75
App session
2026-04-30 · OPLUMO Outlet 3
Points credited
2026-04-18 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 3
Outlet purchase
2026-03-25 · Member activity · RM 61.75
Points credited
2026-03-13 · OPLUMO Outlet 3
Outlet purchase
2026-03-01 · Member activity · RM 68.25