Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28401
VM0028401Goldmember28401@example.test · +601110028401 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
2,817
Current loyalty balance
Lifetime Spend
RM 3,522
Across 28 visits
Total Visits
28
Since 2025-01-09
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,817 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 12
Outlet purchase
2026-04-28 · Member activity · RM 94.50
App session
2026-04-16 · OPLUMO Outlet 12
Points credited
2026-04-04 · Member activity · RM 107.10
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 12
Outlet purchase
2026-03-11 · Member activity · RM 119.70
Points credited
2026-02-27 · OPLUMO Outlet 12
Outlet purchase
2026-02-15 · Member activity · RM 132.30