Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 28396
VM0028396Platinummember28396@example.test · +601110028396 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,939
Current loyalty balance
Lifetime Spend
RM 6,174
Across 28 visits
Total Visits
28
Since 2024-12-28
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,939 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 7
Outlet purchase
2026-04-16 · Member activity · RM 133.50
App session
2026-04-04 · OPLUMO Outlet 7
Points credited
2026-03-23 · Member activity · RM 151.30
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 7
Outlet purchase
2026-02-27 · Member activity · RM 169.10
Points credited
2026-02-15 · OPLUMO Outlet 7
Outlet purchase
2026-02-03 · Member activity · RM 186.90