Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28389
VM0028389Silvermember28389@example.test · +601110028389 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
987
Current loyalty balance
Lifetime Spend
RM 1,234
Across 9 visits
Total Visits
9
Since 2025-12-16
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
987 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 17
Outlet purchase
2026-04-27 · Member activity · RM 86.25
App session
2026-04-15 · OPLUMO Outlet 17
Points credited
2026-04-03 · Member activity · RM 97.75
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 17
Outlet purchase
2026-03-10 · Member activity · RM 109.25
Points credited
2026-02-26 · OPLUMO Outlet 17
Outlet purchase
2026-02-14 · Member activity · RM 120.75