Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02838
VM0002838Silvermember2838@example.test · +601110002838 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
1,836
Current loyalty balance
Lifetime Spend
RM 2,295
Across 29 visits
Total Visits
29
Since 2024-12-10
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,836 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 17
Outlet purchase
2026-04-16 · Member activity · RM 49.50
App session
2026-04-04 · OPLUMO Outlet 17
Points credited
2026-03-23 · Member activity · RM 56.10
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 17
Outlet purchase
2026-02-27 · Member activity · RM 62.70
Points credited
2026-02-15 · OPLUMO Outlet 17
Outlet purchase
2026-02-03 · Member activity · RM 69.30