Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 28376
VM0028376Membermember28376@example.test · +601110028376 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted Out
Points Balance
660
Current loyalty balance
Lifetime Spend
RM 826
Across 17 visits
Total Visits
17
Since 2025-12-06
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
660 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 4
Outlet purchase
2026-09-08 · Member activity · RM 29.25
App session
2026-08-27 · OPLUMO Outlet 4
Points credited
2026-08-15 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 4
Outlet purchase
2026-07-22 · Member activity · RM 37.05
Points credited
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 40.95