Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28368
VM0028368Membermember28368@example.test · +601110028368 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
866
Current loyalty balance
Lifetime Spend
RM 1,083
Across 15 visits
Total Visits
15
Since 2025-10-13
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
866 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 13
Outlet purchase
2026-06-10 · Member activity · RM 44.25
App session
2026-05-29 · OPLUMO Outlet 13
Points credited
2026-05-17 · Member activity · RM 50.15
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 13
Outlet purchase
2026-04-23 · Member activity · RM 56.05
Points credited
2026-04-11 · OPLUMO Outlet 13
Outlet purchase
2026-03-30 · Member activity · RM 61.95