Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 28360
VM0028360Silvermember28360@example.test · +601110028360 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
1,227
Current loyalty balance
Lifetime Spend
RM 1,534
Across 26 visits
Total Visits
26
Since 2025-06-24
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,227 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 5
Outlet purchase
2026-09-05 · Member activity · RM 46.50
App session
2026-08-24 · OPLUMO Outlet 5
Points credited
2026-08-12 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 5
Outlet purchase
2026-07-19 · Member activity · RM 58.90
Points credited
2026-07-07 · OPLUMO Outlet 5
Outlet purchase
2026-06-25 · Member activity · RM 65.10