Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 28346
VM0028346Silvermember28346@example.test · +601110028346 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,055
Current loyalty balance
Lifetime Spend
RM 1,319
Across 16 visits
Total Visits
16
Since 2025-12-04
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,055 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 8
Outlet purchase
2026-08-19 · Member activity · RM 67.50
App session
2026-08-07 · OPLUMO Outlet 8
Points credited
2026-07-26 · Member activity · RM 76.50
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 85.50
Points credited
2026-06-20 · OPLUMO Outlet 8
Outlet purchase
2026-06-08 · Member activity · RM 94.50