Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28332
VM0028332Silvermember28332@example.test · +601110028332 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,516
Current loyalty balance
Lifetime Spend
RM 1,896
Across 43 visits
Total Visits
43
Since 2024-05-08
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,516 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 11
Outlet purchase
2026-05-22 · Member activity · RM 30.75
App session
2026-05-10 · OPLUMO Outlet 11
Points credited
2026-04-28 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 11
Outlet purchase
2026-04-04 · Member activity · RM 38.95
Points credited
2026-03-23 · OPLUMO Outlet 11
Outlet purchase
2026-03-11 · Member activity · RM 43.05